Shipping Policy

When will my order be shipped out?

Orders processed Monday to Friday before 12:00 pm (PST) will be shipped out the same day.

IMPORTANT: Due to the nature of our nationwide shipping, there is the possibility that your package might be handled by multiple carriers. This can result in your tracking # not always being strictly up-to-date. Please allow for the full 3-7 business days of standard shipping to occur before initiating a product claim. If you have not received your order within 7 business days, please contact us at [email protected]

Do you offer 2 Day Shipping?

Yes, Verlota.com offers Expedited 2-day Shipping. If Expedited Shipping is available in your region, this option will show in the Shipping Option during Checkout.

Where can I shop Verlota products?

You can shop all of our products here: https://verlota.com/shop/

Make sure you keep checking our growing products’ list – there are lot’s more exciting products on the way!

How long does it take to receive my order?

Depending on your delivery location, what shipping options you’ve selected, and some extraneous conditions such as weather, holidays and logistics company policies, your order will typically be received within 3-7 business days. ‘Business Days’ include Monday – Friday (excluding holidays), so be sure to continuously check your tracking # for all status updates from our shippers.

What are your normal hours of operation?

Verlota.com is always open for your hemp CBD shopping needs – 24/7, 365 days a year. Holidays or weather conditions might impact the delivery of your orders, but our live chat team is always ready & happy to lend you their assistance. If you require additional assistance, or have any further questions answered by our management team, you can reach the Verlota Offices from Monday to Friday, 7:30 am PST – 5:00 pm PST.