Frequently asked
Questions

Want to learn more about hemp CBD? Do you have some specific product questions? Refer to our FAQ’s below or contact us at [email protected] 

Our regular hours of operation: Monday – Friday | 7:30 am – 5:00 pm (PST)

Ordering & Shipping

When will my order be shipped out?

Orders processed Monday to Friday before 12:00 pm (PST) will be shipped out the same day.

IMPORTANT: Due to the nature of our nationwide shipping, there is the possibility that your package might be handled by multiple carriers.  This can result in your tracking # not always being strictly up-to-date. Please allow for the full 3-7 business days of standard shipping to occur before initiating a product claim. If you have not received your order within 7 business days, please contact us at [email protected]

Do you offer 2 Day Shipping?

Yes, Verlota.com offers expedited 2-day shipping.

Where can I shop Verlota products?

You can shop all of our products here: https://verlota.com/shop/

Make sure you keep checking our growing products’ list – there are lot’s more exciting products on the way!

How long does it take to receive my order?

Depending on your delivery location, what shipping options you’ve selected, and some extraneous conditions such as weather, holidays and logistics company policies, your order will typically be received within 3-7 business days.  ‘Business Days’ include Monday – Friday (excluding holidays), so be sure to continuously check your tracking # for all status updates from our shippers.

What are your normal hours of operation?

Verlota.com is always open for your hemp CBD shopping needs – 24/7, 365 days a year.  Holidays or weather conditions might impact the delivery of your orders, but our live chat team is always ready & happy to lend you their assistance.  If you require additional assistance, or have any further questions answered by our management team, you can reach the Verlota Offices from Monday to Friday, 7:30 am PST – 5:00 pm PST.

Products & Safety

What exactly IS CBD?

CBD – otherwise known as Cannabidiol – is one of the hundreds of compounds that can be found in hemp.  These phytocannabinoids are also resident in cannabis, but Verlota.com only sources CBD from hemp.  Unlike its cannabinoid cousin, THC, CBD is non-psychoactive.  This means that when you use Verlota’s high-quality products there are no mind-altering effects – just the awesome body-boosting, brain-enhancing properties of this safe and natural active compound.

What are cannabinoids?

Both cannabis and hemp contain over a hundred known cannabinoids – active compounds that cause their biochemical effects on our minds & bodies.  Cannabinoids like CBD, THC or CBN have received a lot of attention over the years, but there are hundreds of other phytocannabinoids that need to be explored further before we can truly understand the nature of these unique plants and their compounds.

Does CBD get you high?

All Verlota CBD products are sourced exclusively from 100% hemp-derived CBD.  Verlota.com does offer one full-spectrum product containing trace amounts of THC, but all other products have <0.3% Tetrahydrocannabinol (FDA compliant). However, this trace amount is far too low to produce any kind of intoxicating effects on the body, which means you will not get high from using our products.

Is CBD legal?

In 2018 the Federal Government signed off on the Farm Bill which allows for the production of hemp and hemp-derived products to be sold and consumed throughout the United States.

Can you take CBD while taking other medications?

If you are currently using medication we recommend that you consult with your doctor or medical professional before consuming CBD. Verlota CBD is not a dangerous substance and is unlikely to cause a reaction with other medications, however we highly recommend speaking with your healthcare professional to ensure there is no overlap.

How much CBD should I take?

Every individual’s body is different and unique making it difficult to set a predetermined dosage for each person. Start with the recommendations on the labels, once you are comfortable with the effects of CBD you can begin to self dose to what works best for you.

How will CBD affect my pet?

CBD is known to have a calming effect, it’s not uncommon for your pet to go to sleep shortly after taking CBD or experience a lethargic feeling. Over time your pets will get used to taking CBD and their bodies will adapt and adjust.

Is there CBD in Verlota Products?

Yes all Verlota products contain hemp-derived, lab-tested CBD.

Do the CBD Tinctures contain Isolate or FSO (Full Spectrum Oil)?

Most Verlota products contain hemp CBD Isolate (ISO), but we do offer a few products that contain additional terpenes, flavinoids and cannabinoids as a Full Spectrum (FSO) hemp-derived product.  All of our products are exclusively sourced from American grown, 100% hemp only.

How much of Verlota Products can I give my pet?

Please refer to the instructions on the packaging as each product should be dosed according to your pet’s needs. It is also important to keep a journal and start the dosage on the lower end of the spectrum, working your way up (if needed).

Retailers

Does Verlota Offer Wholesale Pricing?

Verlota.com has made plans to release wholesale pricing in the coming months.  Stay tuned to Verlota.com for updates, events and specials.

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